Prepare for Outsourcing:
Whether you’re hiring someone to design your website or do your data entry, be upfront and clear about what you consider good work. Determine the most cost effective method of obtaining services that are available in the commercial market. "Outsourcing sounds great in theory, but often falls short in execution", ensure that you do the ground work.
Be Prudent on Paperwork:
Most of go into outsourcing agreements with least that they will bring inputs and resources together - capital assets, skills, knowledge etc - to benefit both sides. So what are these ailments that frustrate such good intentions? It's worth noting, although not explicit in 'Vested Outsourcing', that several of these behaviours are not exclusive to outsourcing. Schedule weekly meetings to know exactly how you are treading (better on a day to day basis for small companies).
Project Assignment:
Just like with any employee, you’ll want to give your outsourced employees small projects first to see if they are competent and understand your mission. “If those are done satisfactorily, then outsource bigger, more important tasks.”
Review policies and procedures:
What data is being captured and stored in India? What opt-in or opt-out policies are in place? Document all existing internal rules.
Create a response team:
Identify who would be involved with defining and implementing a response.
Provide honest and fair feedback:
Once you have received the project report, tactfully yet honestly explain what you enjoyed about the work and what could be improved.
Follow through:
Once the employee has delivered their half of the bargain, you need to follow through with yours.
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